Support

At StarPOS, we understand that one of the most critical components of a successful Point of Sale installation is ongoing support.  We provide a range of support services that aid StarPOS sites to continue to maintain their hardware and get the most out of their software.

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Hi. How can we help?

Starrtec offers Business Hours and Extended Hours Support Agreements to all clients. Clients can then send an email or leave a phone message and our Support Team will be able to log on directly to provide assistance as required.

Support

Remote Training

Organise a live training session with a support team member anytime between 9am-4pm. Fees may apply.

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Call our Helpline

The StarPOS Helpline is our standard phone line (07) 3808 9917 or our 1300 20 10 79 number where generally a message can be left for our Support people to respond to.

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Contact StarPOS

For general inquiries regarding the StarPOS Software please send an email to support@starrtec.com.au

TeamViewer support

We offer seamless TeamViewer support to assist with any technical issues or troubleshooting related to your POS system.

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For sites on a Support Agreement, please feel free to send an email which will be automatically transferred to our Support Team.

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